Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Guarantee

  • Our client help Dept is on duty 24/7/365 to take care of every one of your support inquiries. Every single ticket you send out to us will be solved within up to 1 hour. If your situation calls for aid from one of our administrators, we will forward the ticket to the person on duty and will notify you that the issue will soon be resolved.

  • Top quality support service
  • Top–quality Tech Help Service

  • We offer you 24/7/365 client help and support via a super–fast ticket program included in your Control Panel. You’re able to write to us anytime about any of the apps that come pre–configured on your virtual server, which include the selected Operating System, the server admin panel and our custom produced Web Site Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • Each part of the Web Site Control Panel that is offered completely free with your VPS offers a built–in article base. You can find a number of extensive how to articles and reviews and a selection of step–by–step video lessons that present all the common web site management responsibilities. You can view them by pressing the Help or Video buttons in the right part of each Control Panel section.