When your hosting company supplies live chat support, you'll be able to talk to an agent in real-time and learn helpful info or get an issue resolved timely. The advantage of using chat compared to calling to talk with a live person is that you'll need just a computer with access to the web, which means that you will not pay any fees in case you're in another country or state. Furthermore, it'll be easier to copy and paste data for instance domains, usernames or error messages in other words details which are sometimes difficult to share with the other party on the telephone. The live chat is also a considerably quicker option to contact your hosting company's support crew in comparison to using a ticketing system. What's more, when some situation requires more time to be resolved, you're able to do something else while you wait for assistance on the live chat, so you won't waste time - something that's not possible if you're on the phone.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we supply with all our semi-dedicated hosting, you can get the answers for any questions you have or have a lot of troubles resolved in no time. The service is available every day, therefore you'll be able to contact an agent even on holidays and weekends. In case you're not sure which plan is better for your sites or if our innovative cloud hosting platform matches some system requirements, you can come on the live chat before buying anything. If you are a present customer, you can receive more info about account settings, billing issues along with a number of common tech troubles you may experience, for example if you are unable to install an e-mail account in a client on your PC. Our live chat can save you a considerable amount of time no matter where you are or when you get in touch with us.