Although the hosting service provided by the different companies is more or less the same, every provider has a personalized platform with its own tweaks and ways to execute particular procedures. This is why, an information-crammed knowledge base would be remarkably useful both for people with no past experience and for tech-savvy individuals who will at some point find out how certain procedures are executed, but will waste some time in the meantime. The aim of such a knowledge base is to help make the service quick and simple to use, saving users loads of time and energy. The result is happier customers, since they can swiftly find the info they are looking for, and much less work for the customer support staff representatives, because usually the majority of the inquiries and problems that customers have are already enumerated in the knowledge base. Given that the articles are properly written and encompass more things, you’ll be able to get to know more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve compiled a comprehensive knowledge base for all our present and future clients, so if you buy a semi-dedicated server plan from us, you will be able to find any info that you require at any moment. We’ve got an enormous number of informative help articles, which will help you understand better what’s happening in your account – "What is PHP?" and "What are file access permissions?" are only two instances. Our how-to guides will help you accomplish anything you want – extract files from an archive, import a MySQL database, forward a domain, etc. Plus, we’ve also got troubleshooting instructions, which will permit you to discover what causes a specific problem and the possible solutions for it. If you can’t send emails or your domain returns a 500 Internal Server Error message, for example, you can resort to our knowledge base and rectify the issue right away. The articles can be accessed through each section of the Control Panel, as well as through the dedicated Help section.